Strategic priorities for SME law firms: How to stay competitive and improve long-term success

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  • 1hr 1m
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  • Released 13th Sept 2023
  • Amy Bruce, Sophie Holdsworth, Rupert Collins-White and Sarah Charlton
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To remain competitive, modern law firms need to implement successful business habits and streamline their legal operations. We believe there are four fundamental mindsets and associated habits that firms should adopt to stay competitive, which we’re exploring in our Build Better Habits webinar series.

The findings of this year’s LPM Frontiers Report highlights where SME law firms are putting their focus and what their strategic priorities are for 2023.

In our seventh episode of our Build Better Habits webinar series, we’re going to deep dive into the stats and insights to understand the business plans of SMEs and the impact that’ll have on their habits and processes.

Our expert panel share their practical tips and advice on running a successful modern law firm. I’m joined by Rupert Collins-White, Co-CEO of LPM, Sarah Charlton, CEO of Eaton-Evans & Morris, and Sophie Holdsworth, Operations Director at Farnworth Rose Solicitors.

In this episode we discuss:

  • Advice for improving the client experience
  • How being data-driven and digital-first impacts long-term success
  • Top habits to adopt to improve profitability
  • How to maximise ROI on software investments
  • Fixed fees vs the billable hour



Amy Bruce

Marketing Manager

Osprey Approach

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Sophie Holdsworth

Operations Director

Farnworth Rose Solicitors

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Rupert Collins-White


LPM Magazine

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Sarah Charlton


Eaton-Evans & Morris

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