The Digital Markets, Competition and Consumers Act 2024 (‘the Act’) changes existing consumer law by introducing fining powers of up to 10% of the total value of the Trader’s turnover for serious breaches. Changes have also been made to the rules on unfair commercial practices and a new category of ‘subscription contracts’ is being introduced.
Most of these provisions came into force in April 2025, therefore lawyers and their clients need to familiarise themselves with the new consumer landscape as soon as possible.
This session summarises the key consumer law related provisions of the Act with particular emphasis on the following topics:
Enforcement Provisions
- Changes to the powers of the court
- Changes to the powers of the CMA
- Introduction of monetary penalties – fixed amount v daily rate
Unfair Commercial Practices
- Repeal of the Consumer Protection from Unfair Trading Regulations 2008
- Changes to the definition of ‘unfair commercial practice’
- New rules concerning fake consumer reviews and drip pricing
Subscription Contracts (in force from Autumn 2026)
- Definition of ‘subscription contracts’
- Pre-contract information to be provided
- Provision of reminder notices
- Cooling off rights
Lawyers and non-lawyers with an interest in consumer law.
Intermediate – some previous knowledge or awareness required.
- To understand the changes made to UK consumer legislation
- To consider what changes need to be made to existing practices to ensure ongoing compliance
- To comprehend the latest thinking of the Competition and Markets Authority concerning enforcement priorities
- Understand the changes made by the Digital Markets, Competition and Consumers Act 2024
- Adapt existing practices to ensure ongoing compliance
- Be aware of enforcement priorities
This live webinar contains a 45-minute presentation from Keith Markham, a 15-minute Q&A session where you can ask any questions you'd like directly to Keith. You can download your own copy of the presentation and resources to refer to during and after the live webinar.
You will be able to actively listen to the course and ask questions to the speaker.
This live webinar provides you with 1 hour of learning.
Attendees will receive a CPD certificate upon completion of this course.
The live webinar begins at 10:00am.
The £69 +VAT price includes:
- 45-minutes of topical content
- 15-minute interactive Q&A
- Comprehensive lecture notes
- Digital CPD certificate
Of course! Once you select the live webinar, you will have the option to select the number of tickets you want to purchase, then you can follow the instructions on the screen. Once your payment has been processed, you will then be asked to assign the tickets to those attending. Each delegate will then receive an email with instructions on how to finalise their booking.
Simply get in touch with team@formediagroup.co.uk to request an invoice, you will need to let us know which live webinar you are booking and how many attendees you need to book.
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About the speaker
Keith Markham
Keith Markham qualified as a Solicitor in 2001 and now works as a freelance consultant.
After beginning his career in private practice he moved in-house in 2004 and worked at comparethemarket.com. During his time there Keith advised extensively on all areas of commercial contracts and data protection. He also conducted contract negotiations of a complex nature, often with major blue chip companies.
In 2007, Keith joined BPP Professional Education, one of Europe’s leading providers of professional development training. He worked there as both an in-house lawyer dealing with data protection and commercial contracts and also as a presenter of training courses before going freelance in 2009.
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