The right to make a subject access request is one of the most important rights that data subjects have under the UK GDPR. However, from a controller’s point of view, dealing with such a request can involve considerable time, effort and resources for which they cannot charge.
Unsurprisingly disputes are common and more than 40% of annual complaints made to the ICO are in respect of this area.
This live webinar sets out a summary of the key rules (including recent changes made by the Data (Use and Access) Act 2025) and provides guidance about the most effective way to deal with such a request in a compliant manner.
Keith will also discuss:
Formalities
- In what format should a request be made?
- What are the applicable time periods?
- When can a fee be charged?
- Can a controller ask a data subject for further clarification?
Extent of search
- What is the meaning of ‘personal data’?
- How do the courts interpret the requirement to make a ‘reasonable and proportionate search’?
Exemptions
- What exemptions can be relied upon by a controller?
- What is meant by the phrase ‘manifestly unfounded or excessive’?
Third party rights
- To what extent should the rights of third parties be considered?
- When will the courts order disclosure of the identity of a third party?
Provision of information
- What information needs to be provided to the data subject?
- Is the data subject entitled to receive documents, data or both?
Lawyers and non-lawyers with an interest in data protection
Intermediate - Some previous knowledge or awareness required
- To understand the key concepts relating to subject access requests
- To consider how to carry out a reasonable and proportionate search and identify personal data
- To disclose personal data to the data subject in a compliant fashion
- To comprehend the latest thinking of the courts when interpreting the rules relating to subject access requests
- Understand the changes made by the Data (Use and Access) Act 2025
- Adapt existing practices to ensure ongoing compliance
- Be aware of other developments in this area of law
This live webinar contains a 45-minute presentation from Keith Markham, a 15-minute Q&A session where you can ask any questions you'd like directly to Jo. You can download your own copy of the presentation and resources to refer to during and after the live webinar.
You will be able to actively listen to the course and ask questions to the speaker.
This live webinar provides you with 1 hour of learning.
Attendees will receive a CPD certificate upon completion of this course.
The live webinar begins at 10:00am.
The £59 +VAT price includes:
- 45-minutes of topical content
- 15-minute interactive Q&A
- Comprehensive lecture notes
- Digital CPD certificate
Of course! Once you select the live webinar, you will have the option to select the number of tickets you want to purchase, then you can follow the instructions on the screen. Once your payment has been processed, you will then be asked to assign the tickets to those attending. Each delegate will then receive an email with instructions on how to finalise their booking.
Simply get in touch with info@formediagroup.co.uk to request an invoice, you will need to let us know which live webinar you are booking and how many attendees you need to book.
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About the speaker
Keith Markham
Keith Markham qualified as a Solicitor in 2001 and now works as a freelance consultant.
After beginning his career in private practice he moved in-house in 2004 and worked at comparethemarket.com. During his time there Keith advised extensively on all areas of commercial contracts and data protection. He also conducted contract negotiations of a complex nature, often with major blue chip companies.
In 2007, Keith joined BPP Professional Education, one of Europe’s leading providers of professional development training. He worked there as both an in-house lawyer dealing with data protection and commercial contracts and also as a presenter of training courses before going freelance in 2009.
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