How modern law firms can build an agile, digital-first culture

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  • Released 18th Dec 2023
  • Amy Bruce, Chris Bull, Joanna Gaudoin and Lindsey Dewart
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To remain competitive, modern law firms need to implement successful business habits and streamline their legal operations. We believe there are four fundamental mindsets and associated habits that firms should adopt to stay competitive, which we’re exploring in our Build Better Habits webinar series.

In the third episode of series two we’ll be exploring how law firms can build an agile, digital-first culture that empowers employees and improves long-term success. Our expert panel share their practical tips and advice on building an effective culture, managing change across teams, and how to find a common purpose.

I’m joined by Chris Bull, author of The Agile Law Firm and consultant at Edge International, Joanna Gaudoin, Managing Director at Inside Out Image, and Lindsey Dewart, Practice Manager at Thomas Flavell & Sons Solicitors.

In this episode we discuss:

  • What being an agile, digital-first firm means
  • The importance of having a common purpose
  • How to navigate change management across the firm
  • How firms can start to build a more agile culture
  • Top habits to ensure you’re a digital-first firm


Amy Bruce

Marketing Manager

Osprey Approach

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Chris Bull


Edge International

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Joanna Gaudoin


Inside Out Image

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Lindsey Dewart

Practice Manager

Thomas Flavell & Sons

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