Running PI RTA claims has never been more complex. With the introduction of two Portals and the continued relevance of the PI Protocol, practitioners must be fully equipped to navigate an increasingly technical landscape. Understanding the correct route for a claim — and the consequences of choosing the wrong one — is now essential for achieving efficient, compliant, and successful outcomes.
This 1-hour webinar provides PI professionals with a clear, practical guide to handling Small Claims Track (SCT) Portal cases. We will explore the SCT Portal processes in depth, highlight common pitfalls, and clarify the challenges faced when managing low-value RTA claims in today’s dual-portal environment.
A key focus of this session will be the long-awaited Supreme Court decisions on the valuation of multiple-injury claims. Attendees will gain a clear understanding of the legal principles and how to apply them effectively within the SCT Portal, supported by practical examples and up-to-date guidance.
Whether you regularly handle SCT Portal matters or want to strengthen your understanding of the evolving RTA landscape, this webinar will equip you with the knowledge and confidence to navigate the system with precision.
1. Confidently Navigate the Dual-Portal System
Understand when to use the RTA Low value Portal versus the SCT Portal, how the PI Protocol interacts with both, and how to avoid misallocating claims — a key source of delay and error for practitioners.
2. Master the SCT Portal Process from Start to Finish
Gain practical, step-by-step insight into SCT workflows, documentation requirements, common pitfalls, and strategies to ensure smooth, compliant case progression.
3. Apply the Supreme Court’s Mixed-Injury Valuation Principles Correctly
Learn how the recent Supreme Court decisions impact the valuation of tariff and non-tariff injuries, and how to apply the new rules accurately within the SCT Portal to achieve fair, defensible outcomes.
This webinar is a must-watch for PI practitioners specialising in RTA claims, Fee earners working with low-value or mixed-injury cases and Legal professionals seeking an update on the latest procedural and valuation rules.
Intermediate – some previous knowledge or awareness required.
This webinar provides you with 1.5 hours of learning.
Attendees will receive a CPD certificate upon completion of this course.
Whether you regularly handle SCT Portal matters or want to strengthen your understanding of the evolving RTA landscape, this webinar will equip you with the knowledge and confidence to navigate the system with precision.
Your CPD Certificate can be found in your Account.
Nicky Carter
Instructor • N Carter Consulting
Nicky has more than 20 years experience for some of the country's leading PI Firms, working as a lecturer, Legal Consult and writer. Nicky presents both in-house and public CPD courses in all Personal Injury areas
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