Rent Repayment Orders: Practice, Procedure, and Reform

A practical and clear overview of this effective and fast-developing areas in housing enforcement.

From the original scope when Rent Repayment Orders (RRO) were introduced in the Housing Act 2004, to the legal framework set out in the Housing and Planning Act 2016 and their expansion in 2017 this course will define what an RRO is and look at the offences that trigger liability and the associated penalties.

Delegates will receive practical guidance on First-tier Tribunal procedure, the evidential burden, common pitfalls, and areas of mitigation for Respondents to such applications.

RROs are an effective tool for tenants and local authorities and one of the most financially significant remedies in the private rented sector. Understanding RROs is not optional but essential to protecting your clients and improving your practice.

Top 3 Things Facts From the Webinar:

1. RROs now cover a lot more offences than originally intended meaning greater exposure for landlords and more opportunity for practitioners
2. RROs sit in a unique hybrid space with the offence to be proved beyond reasonable doubt and yet the case is decided in the First-tier Tribunal, which practitioners must understand.
3. A landlord’s “reasonable excuse” argument rarely succeeds. The case law shows that there is limited tolerance for not understanding licensing regimes, compliance delays, or an administrative oversight. Knowledge of management of residential property becomes essential to avoid the potential penalty which will double under the reform.

Who This Is For:

The course is designed for lawyers, housing advisors, local authority officers, and property professionals who require a structured understanding of current practice and the impact of the reforms under the Renters’ Rights Act 2025 (RRA).

Level of Expertise:

This webinar can be picked up throughout anyone's professional career regardless of experience.

CPD Hours:

This live webinar provides you with 1 hour of learning.

Attendees will receive a CPD certificate upon completion of this course.

Learning Objectives

• Comprehensive understanding of the legal framework governing RROs
• Practical knowledge of Tribunal procedure including the burden of proof, and best practice when making or responding to an application
• Key case law and how the reforms under the RRA change the legal landscape for RROs.
• Define an RRO
• Know the offences that give rise to the liability both now and post reform
• Key legislation changes that have shaped the RRO
• Ensure key terminology is familiar e.g. “relevant landlord”, “beyond reasonable doubt”
• An understanding of the procedure in the FTT
• Evaluate the impact of the reforms